Integration of Real and Non Real Timing Systems

With the growth of technology and work being conducted over the internet increasingly, it has become necessary to integrate systems of what is being conducted right now to the means of communication which are not all that instantaneous. Basically, unified communications refers to the state of when the real time communication means like instant messaging, video conferencing, and such other forms are integrated with one’s email account, fax number, SMS accounts, so on and so forth. Multiple media types and media devices become a part of this integrated system and so this can be a system of multiple products working together to form a bigger picture.

Unified communications allow for the media forms to send messages from one media and be received by another media form. Like, when a call can be accepted through the mobile phone which has been placed over a laptop connected to a source of internet, probably both the end users, being party to the same app. If the user is online, the message can be received at the same instant, or can be stored and accessed from any other media form at a later time. This form of communications system has helped counter the dependency on a specific device or media format, and has enabled a steady and smooth flow of business processes involving human individuals at different stages with different media and device forms.

Technology 

Unified communications stands out from unified messaging when the former allows the message to be retrieved prevailing over device and media barriers; while the latter, predisposes the need to have access to a certain media form at all times, and stores only the message to be retrieved at any later point of time. Unified communications systems extend beyond and over messages, voice mails, and extend to video services and messages too. 

Features

The Communications system comprises of elements like call control; instant messaging; business process integration; audio, video and web conferencing; collaboration tools and services; presence and other related processes and features. The feature of presence is the one which shall demonstrate the availability of a certain individual while you try and communicate with him over real time. Using all the systems that are at the disposal of the individual to let him work in real time is one of the most essential and stark features of this form of communications system.

Increasing personal productivity, developing a presence among the circle of associates and identifying presence have benefitted a lot many people using these systems. The performance of this system as a business process is particularly productive in terms of functionality and benefitting in the long as well as the short runs. What started off from key telephone system, eventually paved way for the booming use of cell phones and finally to the explosive use of every single device or media means to connect, associate, communicate and contact in real time now. With Unified Communications system things have just gotten better and somehow this taste of success shall linger for a long time.

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